Privacy Policy

Last updated: 31 October 2025

Who we are: 3D Innovations (UK) — info@3d-innovations.uk

What data we collect

• Contact details for quotations (name, company, email, phone, project brief)
• Order/payment details (processed by PayPal; we do not store full card data)
• Website usage and cookies (see Cookies)

Why we use your data (lawful bases)

• Responding to enquiries and providing quotes (Contract; Legitimate Interests)
• Taking and fulfilling orders; support (Contract)
• Running and improving our website (Legitimate Interests)
• Sending project-related updates with your consent (Consent)

Sharing & international transfers

We share data with PayPal for payments and trusted providers (hosting/analytics). Some providers may process data outside the UK using appropriate safeguards (e.g. adequacy, UK SCCs).

How long we keep data

• Quote enquiries: 12 months after last meaningful contact
• Orders/invoices: at least 6 years (legal/accounting)
• Cookies/analytics: typically 14–26 months

Your rights

You can request access, correction, deletion, restriction, portability, or object to certain uses. You can withdraw consent at any time. Email info@3d-innovations.uk. You can also complain to the ICO.

Cookies

We use necessary cookies and (with consent) analytics cookies. You can change preferences via our cookie banner or your browser settings.

Security

We use reasonable technical and organisational measures but no method is 100% secure.

Children

Our services are for business customers and adults.

Changes

We’ll update this page and the date above if we make material changes.